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  1. Internal FAQ
  2. FAQ

FAQ

  • Where can you get more info on the startup program?
  • Who should you forward internal Zendesk general startup requests or questions to?
  • What do you do if the startups ask you when are they going to get charged?
  • Who do you transfer prospects inquiring about the startup program?
  • The startup's promo code expired. How do they get a new one?
  • What if your startup asks to speak with someone about a specific request (ex. what plan should they select, requests a call with someone at Zendesk, or needs urgent help)?
  • What if you need to loop in the startup's account manager for non-urgent inquiries?
  • Who can apply to the Zendesk 6-month Startup Program?
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